Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. What are the check-in and check-out times?

• Check-in is from 3:00 PM, and check-out is before 11:00 AM.

2. Are pets allowed?

• Unfortunately, pets are not allowed at Casa Clemente.

3. Is parking available?

• Yes, we offer free parking for our guests.

4. What amenities does Casa Clemente offer?

• We have a private jacuzzi, marble bathroom, fully equipped kitchen, and a terrace featuring artwork by local artists.

5. How can I book a tour or experience?

• You can customize your stay with tours and dining through our form on the website.

6. Is Casa Clemente suitable for children?

• We accept children aged 13 and older for safety reasons, as Casa Clemente is located on a second level and features a jacuzzi.

7. Are there transportation options from the airport?

• Although we don’t offer transportation directly, Casa Clemente is easily accessible. You can request an Uber, taxi, or rent a car, and we’re just 10-15 minutes from the airport, depending on traffic.

8. What is the cancellation policy?

• Cancellation policies depend on the booking platform you use, such as Airbnb, VRBO, or Booking.com. Please check the specific policies on your chosen platform.

9. Is Wi-Fi available at Casa Clemente?

• Yes, we offer free Wi-Fi throughout the property.

10. Do you offer additional services?

• Yes, you can customize your stay through our “Customize Your Stay with Tours and Dining” section. We will refer you to our local agents who collaborate with Casa Clemente.

Ready to immerse yourself in the vibrant culture and stunning beauty of Puerto Rico? Book your stay at Casa Clemente today and experience the perfect blend of modern comfort and Caribbean charm. We can’t wait to welcome you!